As our clients are from different countries Greece/Italy/Portugal/Turkey, etc ) you will set the tone for our office with your ability to communicate in different languages; advanced English is a must and Italian is a welcoming plus.
· Communicate via phone, skype, WhatsApp and e-mail with international suppliers, clients and agents. · Demonstrate outstanding customer service levels · Respond and capitalize on daily experiences · Collect, analyse and organize required documentation · Collaborate with management while assessing merchant needs · Manage multiple merchant relationships and contribute positively within the established guidelines of the company · Following up on transport and assuring that merchandise arrives as scheduled
REQUIREMENTS & SKILLS
· Familiarity with office procedures and office devices
· excellent interpersonal commercial skills and a warm demeanour.
· Professional maturity with and an engaging personality, candour and honesty
· MS Office high literacy · Willing to contribute to a fun, competitive and healthy workplace · Proficient organizational skills, able to prioritize and manage multiple projects simultaneously. · An ability to successfully solicit and sign up new clients (listings)